Samsung Frequently Asked Questions (FAQs) with Answers

In this article, we have covered a few Frequently Asked Questions (FAQs) Related to Samsung devices, home appliances and other products. Most of the questions available in this post are related to tech tutorials, how-to guides and more.

Samsung is a tech giant leading the industry for many years. Samsung has a large range of products from smartphones to tech gadgets, household electric items and much more.

Many people want to own Samsung products because of their brand value and the quality of the products. Samsung also provides good after-sales services for the piece of mind of their valuable customers.

I personally use many Samsung products from Smartphones to smartwatches and also have many household products at my home. So I am able to make tech tutorials related to Samsung products and troubleshooting guides too.

Samsung Frequently Asked Questions (FAQs)

How to reboot a Samsung phone?

You can follow the simple steps to soft restart your Samsung phone when it got frozen on any screen:

Press & hold the Power button with the Volume down key for 10 seconds.
Samsung phone screen will go blank.
Release both keys.
Wait for the phone to restart automatically.
Note: If your smartphone shutdown after this process and doesn’t restart automatically then you can press and hold the power button for a few seconds to power it on manually.

For more details on how to reboot a Samsung phone please visit our dedicated post on 08 ways to Reboot Samsung phone.

How to check RAM in Samsung?

You can check RAM in a Samsung phone from the settings itself. Follow the simple steps to increase the RAM in a Samsung phone:

Open system Settings on Samsung phone.
Scroll down and click on the Device maintenance option.
Tap on the Memory button.
You can check total, used & free RAM space here.
You can also clean RAM to free up some space here.
Note: In some latest Samsung phones Device maintenance option is replaced with Device Care. So click on the Device Care option if the Device Maintenance option is not available.

For more details please visit our dedicated post on 03 ways to check RAM in Samsung mobile.

How to create a Samsung account?

You can create a Samsung Account in any web browser on any device including a smartphone, laptop, PC, tablet, Mac book and iPhone. Follow the given below simple steps to create a Samsung Account:

Go to the Samsung Account page.
Click on Create Account option.
Accept the Terms & Conditions and click on Agree.
Provide required details: Email
Password
First Name
Last Name
Date of Birth
Click on Next.
Verify your Email ID by providing OTP sent to your Email.
You can add two steps of verification.
Enter your mobile number & Click on Setup.
Provide OTP sent to your mobile number.
Your Samsung Account Dashboard will open.

For more details on Samsung Account please visit our dedicated post on How to create a new Samsung Account.

Where are Samsung phones made?

Samsung phones are made in many different countries including Vietnam, India, Brazil, Indonesia and South Korea.

Samsung shut down its last two factories in China in 2019 due to a fall in Galaxy devices demand. It also stopped manufacturing basic phones in India in 2022 due to Indian Govt. rules.

Many people think that Samsung phones are made in China and Japan but it’s not true. None of the Samsung phones are made in China and Japan in 2022.

Most of the Samsung electronic devices including smartphones, tablets and wearables are made in Vietnam and about 10% of smartphones are made in South Korea.

Low-end and mid-range smartphones from M-series and F-series are made in India. Samsung has the world’s largest smartphone manufacturing factory in India with mega capabilities.

The production capacity of Noida based Samsung factory in India is about 120M units per year.

You can also read our dedicated article on Where are Samsung Galaxy phones made.

How to reset a Samsung phone without a password?

if you have made up your mind to format your Samsung phone or tablet then follow the simple steps to hard reset your mobile:

Go to System Settings on your Samsung phone.
Scroll down and click on General Management.
Click on the Reset option.
Now click on Factory Data Reset.
Again tap on Reset.
Finally, click on Delete All to confirm the process.
Wait for some time.
Your mobile will reboot after some time.
Do the initial required setup.

For detailed instructions on resetting a Samsung phone, you can read our dedicated article on How to factory Reset locked Samsung phone without password.

How to get a WiFi QR code without knowing the password?

If you want to share your hotspot with your friend and don’t know the password or you don’t want anyone to know your password but give access to your mobile hotspot then you can share a WiFi QR code to connect his/her device to your mobile hotspot.

You can now follow the simple steps given below to get the WiFi QR code in your Samsung phone:

Go to System Settings.
Tap on Connections.
Tap on WiFi and enable the WiFi if not enabled.
Find the connected WiFi from the list.
Tap on the Settings icon.
Tap on the QR Code button available at the bottom.
WiFi QR code will be displayed on the mobile screen.

For more details on WiFi QR code in any Samsung phone, you can also read our dedicated article on How to get WiFi QR code without knowing password in Samsung.

How to unlock a Samsung phone?

If you have locked your Samsung phone and forgot the pin or pattern of your device then you can try to unlock your Samsung phone using the SmartThings Find feature or Smart Lock feature in your mobile device.

It will work if you have the Remote unlock option enabled in your Samsung phone and your mobile device is connected to the network.

You can remotely unlock your mobile device by accessing the SmartThings Find website.
If you have locked your Samsung phone and forgot the pin or pattern of your device then you can try to unlock your Samsung phone using the SmartThings Find feature or Smart Lock feature in your mobile device.

It will work if you have the Remote unlock option enabled in your Samsung phone and your mobile device is connected to the network.

You can remotely unlock your mobile device by accessing the SmartThings Find website.

In the worst case, you may have to format your device to unlock it because forgot password feature has been removed by Google after Android 9. You can also contact the Samsung service centre to fix it.

How to check the Samsung warranty?

Samsung provides a one-year Standard Limited Warranty on all of its products. So you can check your Smartphone Warranty according to the purchase date of the device.

If you purchased your smartphone on 10 Mar 2023 then your phone Warranty is Valid till 09 Mar 2024.

You can also check the Warranty period of your device on the Samsung website using the IMEI number. You can dial the *#06# code in the dialer app to get the IMEI number of the device.

For more information on Samsung Warranty, you can read our dedicated article on Samsung warranty check.

Which series of Samsung is best A or M series?

Samsung A series is made to cover the offline market across the world, On the other hand, the Samsung M series is developed to cater online market in India and other Asian countries.

As people normally see specifications on the internet and buy smartphones so Samsung M-series is following that marketing strategy.

I want to make you clear in only a few words and make it clear which Samsung series is better M series or A series. Samsung has improved its M series smartphone in 2022 as compared to previous years.

In terms of features, durability and built quality Samsung A series is always better than the M series.

If you always try to compare your smartphone with others and you have a good budget then you must go for the Samsung A series as it provides better software optimization, features and built quality.

And if you rarely compare your smartphone with others and have less budget then you can consider Samsung M series smartphones because having relatively low prices and large battery.

But I will still recommend if you can manage to buy an A series smartphone then you should always go for it.

For more details on Samsung M vs A series, you can read our dedicated article on Samsung A Series vs M Series difference & which is better.

How to deactivate Knox manage in Samsung phones?

If your Samsung phone has the Knox Manage app installed in it and blocks you to access many features and customizations then you might want to deactivate the Knox Manage.

You can follow the simple steps given below to disable it in your Galaxy phones and tablets:

Go to System Settings.
Scroll down and tap on Apps.
Tap on the menu button at the top right corner.
Tap on Show System Apps.
Search for Knox in the search bar.
Disable all Knox-related apps & services one after one.

For more details on Knox Manage deactivation, you can read our dedicated article on How to remove Samsung Knox manage security.

How to change the font style in Samsung for free?

It is very easy to change font style on Samsung mobile. Font style gives your smartphone a stylish look. Follow the given below simple steps to change the font style in your Samsung mobile:

Move to the given below location in settings.
Go to Setting >> Display >> Font & Screen Zoom >> Select Font style
By default, there are three fonts available on most of the devices.
Click on Download Fonts to download more fonts.
Select the downloaded fonts.
Click on Apply to use the desired font style.

For more details on Samsung Font Style, you can read our dedicated article on How to change the font style in any Samsung mobile.

How to lock apps on Samsung?

You can lock apps in Samsung using Samsung official App Lock which comes pre-installed in most of the flagship smartphones.

You can create a Secure folder in your Samsung phone using system settings. Now add the apps to the Secure folder and then hide the Secure folder.

It’s very simple to hide a secure folder from the app drawer and home screen on Samsung phones. You can follow the simple steps to hide a secure folder in Samsung:

Open system Settings.
Scroll down and tap on Biometrics and Security.
Tap on Secure folder.
Click on the Show icon on the Apps screen.
Tap on Hide to confirm.
The Secure Folder is invisible from the app drawer and home screen.

You can also read our dedicated article How to lock & hide apps in Samsung with S Secure Folder on Secure Folder in Samsung Galaxy devices.

How to check the Samsung touch screen?

You can test your Samsung mobile screen using test code *#0*# from the dialer. So now follow the simple steps given below to test your Samsung mobile screen properly:

Open the Dialer app on your Samsung phone.
Type *#0*# in dialer app.
Test mode will automatically open.
Click on the Touch option.
Swipe on the screen according to the pattern.
Empty boxes will turn green in the working display areas.
Your Samsung phone touch screen is working normally if all boxes turn green.
You have all done.

You can also read our dedicated article on How to check touch screen in Samsung phones.

How to speed up Samsung phones?

If your Samsung phone has become slow and not performing well then you might want to speed up your device’s performance. You can do the following things on your Samsung phone to make it faster:

Turn on Auto optimization
Set to high-performance mode
Uninstall the unused apps
Clean internal storage
Memory card (external storage)
Restart Samsung mobile
Stop Auto launch for apps
Use the lite edition of apps
Limit the background processes Set Animation scale
Turn off or reduce auto synchronous
Reset Samsung phone

For more details on how to speed up your Samsung phone, you can read our dedicated post How to make Samsung phone faster.

How to defrost Samsung double door fridge?

In double door Samsung refrigerator, you need to press and hold the freezer and lighting buttons together.

After some time, you will see FD on the refrigerator screen. This means your refrigerator has gone into defrost mode.

Defrost mode normally takes up to 2Hrs. After 2hrs all the ice will melt, and the freezer will get clean.

We recommend you read our detailed guide on How to defrost Samsung Refrigerator.

How to cancel Samsung Care+?

You can also cancel Samsung care plus manually from the Samsung website. Just follow the given below simple steps to cancel the Samsung care plus immediately.

Log in to your Samsung account on Samsung.com.
Click on My Account.
Now click on My Subscriptions.
Find the active Samsung Care Plus Subscription.
Find an option to cancel.
Click on Cancel and proceed.
You have successfully cancelled the Samsung Care+.

We recommend you read our detailed guide on Samsung care plus subscription cancellation in one click.

How to turn off talkback on Samsung with buttons?

You can disable voice assistants using the volume buttons on your smartphone. So follow the simple steps to disable voice assistant talkback in Samsung mobile:

Unlock your mobile.
Press & Hold the Volume up & down keys simultaneously for more than 3 seconds.
You will see a confirmation message to disable talkback.
Confirm to disable the Voice Assistant on Samsung phones.
You have all done.

We recommend you read our detailed guide on How to stop Talkback Voice Assistant in Samsung.

How to check battery health Samsung?

You can easily check battery health in Samsung phones by using the built-in easy-to-use Battery Self-Diagnosis feature. You can use the Phone Care feature on Samsung phones in the Samsung Members app.

Battery health in Samsung members app

Open the Samsung Members app on a Galaxy phone.
Tap on the Get Help option.
Go to the Phone Care option.
Select between the Automatic or Interactive checks.
Wait for the checkup to complete.
Click on Done after the optimization is complete.

Check the Samsung battery health using the Samsung Members app

Check battery status using system settings
Go to System Settings. Scroll down and tap on Battery & device care. Click on Optimize now. Check if anything is unusual in the report. Tap on Done if are satisfied with the status.

We recommend you read our detailed guide on How to check battery health in Samsung.

How to use dual WhatsApp on Samsung?

The dual WhatsApp feature comes pre-installed in all Samsung devices having Android version 8.0 and above. We just need to activate the dual WhatsApp in Galaxy devices under the option Dual Messenger.

You can now follow the simple steps to activate dual WhatsApp on Samsung:

Go to System Settings on your Samsung phone.
Tap on Advanced features.
Tap on the Dual Messenger option.
A list of apps supported with Dual Messenger will appear.
Find & toggle the switch for WhatsApp to activate the second WhatsApp.
Read the Disclaimer and Tap Confirm to continue.

You have all done and a new WhatsApp icon will appear on the Home Screen of your Samsung phone. Now you should use both WhatsApp for different accounts. And to use that you should have two WhatsApp accounts activated on two different SIM cards.

We recommend you read our detailed guide on How to use dual WhatsApp on Samsung.

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