17 thoughts on “How to change Samsung account Email & Phone number”

  1. Yes agree with them all. I was told it would be only $1.00 charge to my visa but also refundable….LOL..you charged me $55!!! Thank god for my bank being on top of this.

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  2. Samsung doesn’t care, they make it so dam difficult to update your phone number. Why do you make it so hard? Email verification should be good enough vs. Doing all these extra steps, just to get to we just text you a code. HEY moron … don’t have the same number.

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  3. I’ve been searching all my for 2 hours for a way to change my freaking phone number with two step verification this is insane okay I know my password I have my email so that means I know two passwords because I have to get into my email I do not have a phone number right now how the do I get into my account oh and your customer service little circle jerk thing that once you get here as you click on this click on this click on this and then they send you right back to the same thing you looked on that’s just bad bad customer service looking for a solution for this for only almost 2 hours you could just say there ain’t one come on now

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  4. Same f. problem of anyone else here. . . (below I´ve copied one of the comments that better express that…)
    WHY DOES SAMSUNG HAVE TO MAKE IT SO DAMN COMPLICATED TO RESET OUR 2 STEP AUTHENTICATION?! SHEESH!
    I´ve called 9 times to the call center, with very nice 9 different protocals but the problem is not solved yet. . .every call took me approx 30 min to explain again and again the problem and in the end they not solve it.
    NEVER BUY SANSUMG PRODUCTS!!!!!!

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  5. Mera Samsung account or Chrome me your connection is not private Ata he or samsung cloud or server bhi nahi chalte kese set karu

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  6. I cant log onto samsung account without dumb two step verification. I just change phone numbers and dont have access to it anymore. So frustrating that it actually hurting my heart.

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  7. I have been trying to change my phone number on my Samsung account. It is infuriatingly difficult and I haven’t been able to do it. It seems impossible!!!!!

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  8. I cannot change my phone number in my profile for the same reason. Is there anyway of changing profile details without two way verification?

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  9. hello,
    i lost my phone number in another country, when i tried to open my samsung account in a new phone, by the way of two step validation, it demand a code which must be send in the old number which is impossible, so i ask for solution if you can stop this two-step validation , or how can i chnage my phone number for my account.
    thank you very much

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      • There´s a possibility if you have IMEI and serial number of the phone. I only had the IMEI and the customer service provided me with the serial number. Then there´s a page for recovery where you enter your ID, password, IMEI and serial number.

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